Cisco CON-SNT-ASR9903 Smart Net Total Care – Warranty & Support Extension

Service Description: CON-SNT-ASR9903 is SNTC-8X5XNBD ASR 9903 Chassis

Service for: ASR 9903 Router

The Cisco CON-SNT-ASR9903 is a part of Cisco's support and service contract offering, known as Smart Net. This particular contract covers the Cisco ASR 9903 Router, which is part of the Aggregation Services Router (ASR) 9000 series.

Here’s a breakdown of the key elements:

Cisco CON-SNT (Smart Net) Overview

SMARTnet (SNT) provides Cisco hardware support, which includes:

• 24/7 access to Cisco Technical Assistance Center (TAC) for troubleshooting and assistance.
• Advance hardware replacement (with different service levels like 2-hour, 4-hour, or next business day depending on contract terms).
• Software updates and upgrades for Cisco devices.
• Online resources, tools, and documentation.
• Access to the Cisco Support Community and the ability to engage with Cisco experts.

Cisco ASR 9903 Overview:
The Cisco ASR 9903 Router is a compact, high-performance router in the ASR 9000 series, designed for service providers and large enterprises. It offers scalability, carrier-class performance, and multi-service capabilities for networks needing advanced IP/MPLS infrastructure.

What the CON-SNT-ASR9903 includes:
Hardware support for the ASR 9903 Router.

• 24/7 TAC access.
• Software support and updates.
• Advance 8X5XNBD hardware replacement for the ASR 9903.